Sales Manager Order Management System (OMS) (m/f/d)

With more than 1,600 customers, EPG is one of the world's leading providers of a comprehensive supply chain execution suite (EPG ONE) and offers WMS, WCS, WFM, TMS, and voice solutions to optimize logistics processes. Logistics consulting, cloud services, managed services, and logistics training at its own academy round out EPG's comprehensive range of solutions.

THE POSITION - This is what we are all about

As Sales Manager Order Management System (OMS) (m/f/d), you will play a key role in driving the market success of our OMS solution. Your focus will be on logistics service providers and companies with complex fulfillment operations looking to make their order and inventory processes more transparent, efficient, and scalable. This role is not about selling software features. It is about understanding our customers' operational challenges, analyzing their order and fulfillment processes, and translating those challenges into solutions that deliver measurable business value. You will manage complex sales processes from initial engagement and discovery through workshops, presentations, demos, commercial negotiations, and closing. At the same time, you will bring market insights back into the organization and actively contribute to our positioning, go-to-market strategy, and product development.

• Drive the sales of our OMS solution and develop new customers and business opportunities, particularly within the 3PL, fulfillment, and supply chain market.
• Analyze how orders, inventory, and fulfillment processes flow through customer organizations and identify the operational challenges behind them.
• Uncover manual processes, visibility gaps, and automation potential and translate them into compelling OMS solution approaches.
• Build convincing business cases that demonstrate measurable value, such as reduced manual effort, improved order and inventory visibility, better SLA performance, faster customer onboarding, and greater scalability.
• Manage complex enterprise sales cycles involving stakeholders across Operations, Logistics, IT, Customer Service, Supply Chain Management, and C-level.
• Lead discovery sessions, workshops, and customer presentations and demonstrate our solution together with Product Management and PreSales.
• Show customers how they can evolve from Order & Inventory Visibility toward intelligent Fulfillment Decisioning and Orchestration, including customer-specific rules, priorities, SLAs, and inventory-based decisions.
• Position innovative capabilities such as EPG AURA and natural-language-based orchestration rules in a credible, customer-focused, and value-driven way.
• Guide PoCs, RFPs, procurement processes, and commercial negotiations through to successful contract closure.
• Work closely with Product Management to translate customer feedback into structured market insights and contribute to product positioning, roadmap priorities, and go-to-market strategy.
• Help shape and continuously improve our sales approach while contributing to the development and scaling of a growing market.

• Several years of experience in B2B sales of complex software or SaaS solutions, ideally within an enterprise environment.
• A strong track record of managing longer sales cycles involving multiple decision-makers, discovery phases, PoCs, procurement processes, and commercial negotiations.
• Solid understanding of logistics, 3PL, and fulfillment processes, including multi-client operations, warehousing, inventory management, order fulfillment, SLAs, cut-off times, and customer-specific processes.
• Experience with solutions in the areas of OMS, WMS, TMS, ERP, commerce, or Supply Chain Execution. Direct OMS experience is an advantage but not a requirement.
• Strong capabilities in consultative and solution selling, with the ability to translate operational challenges into compelling solutions and business cases.
• A good understanding of complex business processes and the ability to identify visibility gaps, manual decision points, and opportunities for automation and orchestration.
• A customer-centric perspective on OMS value – understanding how logistics service providers can create additional value for their own customers through improved order visibility, inventory visibility, status information, and fulfillment transparency.
• Sufficient technical understanding to confidently discuss APIs, EDI, ERP/WMS/TMS integrations, SaaS architectures, and system-agnostic integration approaches without needing to be a Solution Architect.
• Strong presentation, storytelling, and demo skills, with the ability to make complex concepts easy to understand and relevant to the customer.
• Confidence in engaging with both operational stakeholders and senior executives and adapting the value proposition to different audiences.
• Excellent English communication skills and experience working with international customers and stakeholders. Additional languages are an advantage.

We believe that work can be fun and fit into your life. That's why, in addition to our colorful and talented team, the best clients, and a wide variety of projects and products, we also offer the following:

• Onboarding to help you arrive. An onboarding plan in advance so you know what to expect. An onboarding day to get to know us better. And an onboarding phase within your department — designed so you can arrive, understand, and get started in the best possible way.

• Tasks to help you grow. Making an impact from day one. For us, that means giving and receiving responsibility. Being able not only to voice ideas but to implement them yourself. Plus a personal development concept tailored to you — whether you're aiming for a leadership role or becoming a subject‑matter expert.

• Working hours and location? Flexible. Our flex‑time model gives you the freedom that fits your work and your life. Naturally, this also includes the option to use home office more freely.

• Collaboration and culture? At eye level. Open feedback. Regular updates from our management. Solution‑oriented teamwork. And of course get‑together events like go‑karting, the EPG Christmas party, or our LAN party — to celebrate us and our achievements.

• Now. For later. Our company pension plan (bAV) offers a great way to prepare for retirement. We provide a strong employer contribution today so your tomorrow can be as relaxed as possible.

• Movement. To stay mobile for a long time. Everyone has the opportunity to lease a JobRad. Or train in our fitness room. And if you like, you can join colleagues in the afternoon at the climbing wall.

• An industry of today. And tomorrow. The world of logistics accompanies our everyday lives everywhere. It is essential for a sustainable, livable future. What does that mean? A lot that we can move together. The opportunity to make things better. And a secure workplace that will remain relevant in the future.

• And of course, we also have a fruit basket and drinks.